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Shipping policy

Where We Ship

We are currently only shipping to Australia, thanks to you know who. If you are a New Zealand based customer, please contact us at info@rovingsouth.com.au or +61 402 149 404 and we will see what we can do. We use Australia Post for almost all shipping, and all shipping is tracked.  Drop shipped items are sent via FedEx (Ashford & Schacht) or NZ Post (Majacraft). 

When We Ship

We ship Monday - Friday via our local post office. Our local post office is a rural post office, outgoing shipments have to be lodged by 9:30 am.  Any orders received are usually shipped next day. Friday and weekend orders are shipped on Mondays (public holidays excluded). 

Shipping Charges

Most orders ship anywhere in Australia for a flat $12 Parcel Post or $15 Express Post.

Some items cost more to send. You'll see the exact charge at checkout before you pay.

  • Ashford looms and spinning wheels sent direct from Ashford in New Zealand: $22 per order. Delivery is 5 to 8 business days when Ashford has stock. Contact us to confirm ship dates.
  • Items over 119cm long (120cm rigid heddle looms, reeds and stick shuttles), and the Jack Loom: $44 per order, sent direct from Ashford.
  • Schacht floor looms and spinning wheels: freight is included in the price. Made to order, with a lead time of around 9 weeks.
  • Majacraft spinning wheels sent direct from Majacraft in New Zealand: $105 to $155 depending on the wheel. Contact us to confirm ship dates.
  • Ashford SampleIt 25cm: $20 Parcel Post or $24 Express Post. It's too big for a standard satchel.

If your order includes items that ship from different places, each part is charged separately.

Pickup

Free pickup from the studio in Mole Creek. Contact us to arrange a time.

Packaging

Because we receive a large amount of stock, we re-purpose/re-use all packing material in order to reduce packaging going to landfill. We use AU Post mailers and boxes in order to reduce shipping costs.